Website & Lead-Response Audit

See what a new customer sees, and how long they wait for you

A one-hour check of your website and of how fast your business answers a new inquiry. You get a short, scored report with the top fixes, written in plain words.

  • $99–$199 CAD
  • One-hour audit
  • Scored report
  • No logins needed

What we check

Two halves: your website, and your reply

Most audits stop at the website. We also check what happens after someone reaches out, because that is where a lot of good work quietly slips away.

Your website

  • Speed. Load time and Google’s Core Web Vitals, on phone and desktop.
  • Security. HTTPS, HSTS, security headers, and mixed (insecure) content.
  • Broken links. Dead pages, broken buttons, and phone or email links that don’t work.
  • Booking and contact paths. Forms that fail, booking pages with no open times, and dead-end contact pages.
  • Mobile. Whether a customer on a phone can read it, tap it, and reach you.

Your lead response

  • Reply time. One test inquiry, sent the way a customer would, timed to the first real reply.
  • Every way in. Which of your form, email and phone actually reach someone.
  • Missed calls. What a caller gets after hours or when the crew is on a job.
  • Booking. Whether a customer can book or send job details without waiting for a call back.

What you get

A short report you can act on

  • A score out of 100

    Speed, security, links and forms, mobile, and lead response, 20 points each, so you can see where you stand at a glance.

  • The top fixes, in order

    What to fix first, why it matters, and roughly how hard it is. Plain words, no jargon wall.

  • Yours to keep

    Hand it to your web person, fix it yourself, or ask us. The report stands on its own.

$99–$199CAD · one business

The price depends on the size of your site and how many ways customers can reach you (forms, phone lines, booking pages). We confirm the exact price by email before any work starts.

The report shows what we find and what we would fix first. We don’t promise a particular result.

How it works

Four steps

  1. Send the form belowYour business name, website and the best way to reach you. It takes about a minute.
  2. Tyler emails you within one business dayTo confirm the details, the price, and whether you’re OK with one test inquiry.
  3. The one-hour auditWe check your site from the outside. No logins, and nothing on your site is changed. The test inquiry is timed until the first reply.
  4. Your reportA short, scored report with the top fixes, sent by email. Questions about it are welcome.

After the audit

If leads are waiting, there’s a next step

When the audit shows that new inquiries wait too long for a reply, the usual fix is Instant Intake, our lead-response tool. It catches each inquiry on your site, alerts you right away by text, call or email, and helps get the job booked.

There’s no obligation. The report stands on its own.

See a live example

Live example: an Instant Intake demo prepared for an Alberta cementing company. Opens in a new tab.

Request an audit

Tell us where to look

Press the button and your email app opens with everything filled in, addressed to [email protected]. Nothing is sent until you press Send.

Or just email [email protected] with your business name and website.

Privacy. This form doesn’t store anything on this site. It opens your own email app, and nothing is sent until you press Send. We use what you send only to reply to you and to do the audit you asked for, and we do not sell it. Read the privacy note.

FAQ

Common questions

What do you need from me?

Your website address and a way to reach you. We don’t need logins or passwords, and we don’t change anything on your site.

Will you contact my business during the audit?

Once, if you’re OK with it. We send one test inquiry the way a customer would, so we can time the reply, and we tell you afterward which one it was. If you’d rather skip it, we score lead response from what we can see on your site.

Why is the price a range?

A one-page site with a phone number takes less checking than a multi-page site with forms and a booking page. It’s $99 to $199 CAD for one business, and we confirm the exact price by email before we start.

Do I have to buy anything else?

No. The report is yours to use however you like. If slow lead response is the main issue, we’ll mention Instant Intake as an option, and that’s all.